Term and Conditions

Last Updated: [Insert Date]

Welcome to Cheap Hook And Shank Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website hookandshank.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms.

1. User Responsibilities

As a valued customer of Cheap Hook And Shank Store, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order
• Use our products only for their intended purposes in fly tying and fishing
• Comply with all applicable laws and regulations regarding the use of our products
• Not reproduce, duplicate, copy, or resell our products without authorization
• Accept responsibility for all activities that occur under your account

2. Products and Services

2.1 Product Descriptions

We specialize in premium fly tying materials including:

• Fly Tying Accessories
• Foam & Bodies
• Hackle
• Hooks & Shanks
• Tools & Vises
• UV Resin & Adhesives

We make every effort to display product colors and features as accurately as possible, but slight variations may occur.

2.2 Product Use

Our products are designed for fly tying and fishing purposes. Some materials may have specific safety considerations:

• UV Resins and adhesives should be used in well-ventilated areas
• Hooks and sharp tools should be handled with care
• Products are not intended for children without adult supervision

3. Ordering and Payment

3.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• You’ll receive shipping confirmation with tracking when your order ships

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

All prices are in USD. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide except to certain remote areas and parts of Asia. Options include:

• Standard Shipping (DHL or FedEx): $12.95 flat rate, 10-15 business days after shipment
• Free Shipping (EMS): For orders over $50 USD, 15-25 business days after shipment

Delivery times may vary due to customs processing in your country.

4.2 Shipping Restrictions

Some products may have shipping restrictions due to:

• Local regulations regarding sharp objects or adhesives
• International trade restrictions
• Product size or weight limitations

5. Returns and Refunds

5.1 Return Eligibility

We accept returns within 15 days of delivery if:

• Items are unused and in original condition
• Original packaging and proof of purchase are included

Non-Returnable Items:

• Opened containers of UV Resin & Adhesives (for hygiene reasons)
• Custom or special order items
• Hackle that has been cut or used

5.2 Return Process

1. Contact us within 15 days at [email protected]
2. Provide product details and reason for return
3. Wait for approval and return instructions
4. Ship item back to our Returns Department at your expense (unless due to our error)

5.3 Refunds

Once we receive and inspect your return:

• Credit card refunds: Processed within 5-10 business days
• PayPal refunds: Processed within 3-5 business days

Note: Your financial institution may require additional processing time.

6. Intellectual Property

All content on hookandshank.com, including:

• Text
• Graphics
• Logos
• Product designs

are the property of Cheap Hook And Shank Store and protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

Cheap Hook And Shank Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Incorrect use of products that differs from their intended purpose

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

These Terms shall be governed by the laws of the State of Maryland, USA, without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: Cheap Hook And Shank Store, 1428 Flatwood Court, Crofton, MD 21114 USA