Welcome to the Cheap Hook And Shank Store FAQ page! We’ve compiled answers to the most common questions about our fly tying products, shipping, payments, and more. If you don’t find what you’re looking for here, please don’t hesitate to contact our team.

About Our Store

What kind of products do you sell?
We specialize in premium fly tying materials and tools for passionate anglers. Our product categories include:
  • Fly Tying Accessories
  • Foam & Bodies
  • Hackle
  • Hooks & Shanks
  • Tools & Vises
  • UV Resin & Adhesives
Where is your store located?
We’re based in Crofton, Maryland at 1428 Flatwood Court, but we ship worldwide (excluding some remote areas in Asia we’re working to reach).

Product Questions

How do I choose the right hackle for my flies?
Our Whiting hackle is a customer favorite for its quality and versatility. For dry flies, look for stiffer hackle with shorter fibers. For wet flies or streamers, softer hackle works best. Need specific advice? Email our team – we’re fellow fly-tiers who love helping!
Are your UV resins suitable for saltwater flies?
Absolutely! Our UV resins are formulated to withstand both freshwater and saltwater conditions. They cure quickly under UV light and create durable, waterproof bonds perfect for all fly types.

Shipping & Delivery

How long does shipping take?
We process orders within 1-2 business days, then shipping times depend on your chosen method:
  • Standard Shipping ($12.95 via DHL/FedEx): 10-15 days after dispatch
  • Free Shipping (orders over $50 via EMS): 15-25 days after dispatch
Pro tip: Orders placed before 2pm EST often ship same day!
Do you ship internationally?
Yes! We ship worldwide except to some remote areas in Asia (we’re working to expand our reach there). Our shipping partners (DHL, FedEx, EMS) provide reliable global delivery with full tracking.
Can I track my order?
Definitely! All shipping methods include tracking. You’ll receive updates at every step so you’ll know exactly when your fly tying supplies will arrive at your vise.

Payments & Orders

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are secure and encrypted for your protection.
Is there a minimum order amount?
No minimum order! Though orders over $50 qualify for free shipping, we welcome all orders big and small.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return policy from the date of delivery. If you’re not completely satisfied, contact our team at [email protected] and we’ll make it right.
Who pays for return shipping?
For returns due to our error, we’ll cover return shipping. For other returns, customers are responsible for return shipping costs unless otherwise arranged.

Customer Service

How can I contact customer service?
Our fellow fly-tying enthusiasts are ready to help! Email us at [email protected]. We typically respond within 24 hours.
Do you offer advice on fly tying techniques?
Absolutely! Our team lives and breathes fly fishing. While we’re not a tutorial site, we’re happy to share tips about using our products effectively. Just ask!

Still have questions? Reach out anytime – we’re here to help you tie better flies, faster!

The Cheap Hook And Shank Store Team